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Privacy Policy for The Elysian Retreat

Effective Date: February 9, 2025

At The Elysian Retreat ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website theelysianretreat.com (the “Site”) and use our retreat services (the “Services”). By accessing or using our Site and Services, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

a. Personal Information

When you interact with our Site or book one of our retreats or experiences, we may collect personally identifiable information, such as:

  • Your name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (e.g., credit card details)

  • Any other information you choose to provide
     

b. Non-Personal Information

We also collect non-personal information automatically as you navigate through our Site. This information may include:

  • Your IP address

  • Browser type and version

  • Device type and operating system

  • Referring URLs and pages visited

  • Date and time of visits

  • Other technical data related to your browsing activity
     

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and manage your bookings and retreat services.

  • Communicate with you, including sending booking confirmations, updates, and customer support messages.

  • Process payments securely.

  • Provide you with marketing and promotional materials if you have opted in (you may unsubscribe at any time).

  • Analyze usage trends and improve our Site and Services.

  • Comply with legal and regulatory requirements.
     

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, to understand how you interact with our content, and to deliver personalized content. Cookies are small data files stored on your device. Most web browsers are set to accept cookies by default; however, you can modify your browser settings to refuse cookies if you prefer. Please note that disabling cookies may affect the functionality of certain parts of our Site.
 

4. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Trusted third-party vendors who perform services on our behalf (e.g., payment processors, email service providers, hosting services). These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.

  • Legal Compliance: Law enforcement agencies, government authorities, or other third parties when required to comply with legal obligations or in connection with legal proceedings.

  • Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets, provided that the receiving party agrees to protect your information in accordance with this Privacy Policy.
     

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. Once your information is no longer needed, we will take reasonable steps to securely delete or anonymize it.
 

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include physical, technical, and administrative safeguards designed to protect against unauthorized access, alteration, disclosure, or destruction of your data. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
 

7. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to the personal information we hold about you.

  • Correction: The right to request that we correct any inaccuracies in your personal data.

  • Deletion: The right to request the deletion of your personal information.

  • Objection/Restriction: The right to object to or restrict certain types of processing of your data.

  • Withdrawal of Consent: Where applicable, the right to withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us using the contact details provided below.
 

8. International Data Transfers

If you are accessing our Site from outside The United States/Arizona please note that your information may be transferred to, stored, and processed in The United States / Arizona where our servers are located. By using our Site, you consent to the transfer of your information to jurisdictions that may have different data protection laws than your jurisdiction.
 

9. Children's Privacy

Our Site and Services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe that we have inadvertently collected personal data from a child under 18, please contact us immediately so that we can delete the information.
 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically. Your continued use of our Site and Services after any changes signifies your acceptance of the updated Privacy Policy.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

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